FAQs
1. Do you ship directly to FBA?
Yes, we send directly to Amazon.
2. Where are goods located?
Goods are located at our Warehouse.
3. How long will it take from when I place an order until when I get goods?
We can only provide you with estimated lead times. After an order leaves our warehouse, it is entirely up to the shipping company. Since wholesale orders are larger and more complex then a standard retail order, we are unable to take responsibility for carrier delays.
4. Can I sign up to receive deals daily?
Yes, you can also sign up for our daily/weekly deals.
5. Do you ASIN sticker or provide other prep for items?
Yes, we sticker and prep all items.
6. What if the item stops selling well, price drops, or I get banned from selling the item?
We cannot take responsibility for any issues you may encounter while selling items on amazon or any other marketplace. Particularly, IP claims or claims of counterfeit items, will not be covered by SIB.
7. Do you provide invoices that can help us get ungated on amazon?
Yes. Our invoices have worked to help ungate sellers for items on Amazon. We cannot guarantee you will get ungated, but we may be able to help you.
8. What payment methods do you accept?
We currently accept:
3.35% Surcharge - Credit Card, US Paypal
No Fee - US Paypal Friends and Family, ACH, Wire Transfer, and check.
9. Can I cancel an order or return items?
We may be able to make exceptions on a case-by-case basis.
10. Are all the products sold on SIB brand new, unexpired, and retail ready?
Yes
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